Delivery Information

Welcome to our Delivery Information page. Below you’ll find details about shipping times, costs, and order tracking.

Processing Times

All orders are processed within 1–2 business days.

Orders placed on weekends or holidays will be processed on the next working day.

UK Delivery

Estimated arrival: 7–21 working days

Cost: Free

International Delivery

Estimated arrival: 7–21 working days

Cost: £10

Please note that customs fees or import taxes may apply depending on your country.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking information.

Please allow up to 24 hours for tracking updates to appear.

Delivery Delays

While we aim to deliver all orders on time, delays may occasionally occur due to:

Courier delays

Weather conditions

High seasonal demand

Customs processing

We appreciate your patience and understanding.

Incorrect Address Information

Please ensure your shipping address is entered correctly at checkout.

We cannot be responsible for delays or lost parcels caused by incorrect address details.

Damaged or Missing Orders

If your order arrives damaged or incomplete, please contact us within 7 days of delivery.

Include:

Your order number

Photos of the issue (if applicable)

If you have any questions about your delivery, please contact our support team and we’ll be happy to help.

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